Last updated: [Date to be confirmed]

Introduction

Berwick Hoarding Clearance takes the privacy and confidentiality of our clients seriously. This Privacy Policy explains how we collect, use, store and protect your personal information.

Information We Collect

We collect personal information only when you choose to provide it:

Your name, telephone number and email address
Your property address and location
Details about your clearance requirements
Preferred contact methods and times
Photographs of the property (with your permission)
Payment information for invoices

How We Use Your Information

We use your information only to:

Respond to your enquiry
Arrange a property assessment
Provide a quotation
Confirm arrangements and schedules
Process payment for services
Maintain records of our work

Confidentiality and Security

Your privacy is paramount. We will never:

Share your information with third parties without your permission
Publicly disclose your name, address or situation
Use photographs of your property without explicit consent
Discuss your case with anyone except our own team

All personal information is stored securely and accessible only to our team members who need it to provide services to you.

Photographs and Video

If we take photographs or video during assessment or clearance, these are for internal reference only and will never be shared publicly or used for marketing without your explicit written permission.

Data Retention

We retain your information for as long as necessary to provide services and comply with legal requirements. You can request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

Know what personal information we hold about you
Request a copy of your information
Correct inaccurate information
Request deletion of your data
Withdraw consent at any time

Contact Us

If you have concerns about your privacy or wish to exercise any of the rights above, please contact us:

Email: info@berwickhoarding.co.uk
Telephone: 0800 494 7220

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.